Maya Hansen
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ENVÍOS / SHIPPINGS

Envíos / Shippings (English follows)

Precios y Cálculo

El coste de envío varía en función del tamaño del producto y del destino. El importe exacto se calculará y se te comunicará al finalizar tu compra.

Tarifas estándar (sujetas a cambios):

  • Península Ibérica (España y Portugal): 15€
  • Resto de Europa: 40€
  • Resto del mundo: 80€

Importante: Los impuestos y aranceles locales aplicables en destinos fuera de la Unión Europea correrán a cargo del destinatario.

Plazos de Entrega

Dado que la mayoría de nuestras prendas se confeccionan a medida, el plazo de entrega estimado es de 4 a 5 semanas a partir de la confirmación del pedido y el pago.

Si necesitas tu prenda para una fecha concreta, por favor, indícalo en el momento de realizar tu compra y haremos todo lo posible para ajustarnos a tus plazos.

Consideraciones adicionales:

  • Confirmación del pedido: Tu pedido se considerará confirmado una vez hayamos recibido el pago completo.
  • Horarios de envío: Realizamos envíos de lunes a viernes, en horario de 9:00 a 16:00 horas.
  • Disponibilidad: Todos los pedidos están sujetos a la disponibilidad de las materias primas y a la capacidad de producción. En caso de que algún producto no esté en stock, te informaremos y te daremos una estimación del tiempo de producción.

Shipping Policy

Pricing and Calculation

Shipping costs will vary depending on the size of the product and the destination. The exact amount will be calculated and communicated to you at the time of purchase.

Standard rates (subject to change):

  • Iberian Peninsula (Spain and Portugal): €15
  • Rest of Europe: €40
  • Rest of the world: €80

Important: Any local taxes and duties applicable to destinations outside the European Union shall be borne by the recipient.

Delivery Times

Given that most of our garments are made to measure, the estimated delivery time is 4 to 5 weeks from the confirmation of the order and payment.

If you need your garment by a specific date, please indicate so when placing your order and we will do our best to accommodate your timeline.

Additional Considerations:

  • Order Confirmation: Your order will be considered confirmed once we have received full payment.
  • Shipping Hours: We ship from Monday to Friday, between 9:00 AM and 4:00 PM.
  • Availability: All orders are subject to the availability of raw materials and production capacity. In the event that a product is out of stock, we will inform you and give you an estimated production time.

Why is this wording clearer and legally sound?

  • Greater precision: It specifies the factors that influence the shipping price (size and destination) and indicates that the exact amount will be calculated at the time of purchase.
  • Transparency: It clearly informs about the taxes and duties applicable to international shipments.
  • Flexibility: It acknowledges the possibility of adjusting delivery times based on the customer's needs, whenever possible.
  • Order confirmation: It clearly establishes when an order is considered confirmed.
  • Availability: It informs the customer about the possibility of a product being out of stock.